Problem to Solve
How to improve communication between digital native runners and pre-digital coaches (older people)?
Coach runs are the mutually beneficial pairing of runners, who need to be motivated to exercise, with older people (coaches), who would benefit from a weekly visit.
Using participatory research methodologies I worked with the community on the creation of the GoodGym app that connects runners and older people by removing the pain of making phone calls and the uncertainty of remembering when a visit is scheduled.
The GoodGym app proved to be successful in improving communication and visit consistency between runners and coaches.
The coaches transition from technophobes into techno-fans of digital technology.